Reference

Our Terms and Conditions for richbd Accounts

These terms set out what you agree to when you open an account with richbd and use any part of the platform — including deposits via bKash, Nagad, or Rocket, sports betting, live casino tables, and all other services.

Account eligibility appliesDeposits: bKash, Nagad, RocketLocal law governs accessOne account per personTerms may be updated
richbd Our Terms and Conditions for richbd Accounts
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause in these terms is unclear — or if you want to flag a potential breach or dispute a transaction processed through your bKash, Nagad, or Rocket wallet — our support team is the right starting point. Provide your account ID and the relevant transaction reference when you get in touch; it speeds up every review.

Live Chat Start a chat session directly from your account dashboard. Share your account ID and the specific clause or transaction you want to discuss.
Email Support Send a detailed message with your account details and the terms section in question. We aim to respond within one business day.
Help Centre Our Help Centre has written answers to the most common terms questions, including wallet verification steps and account eligibility checks.
HOW WE OPERATE

How richbd Handles Your Account Under These Terms

These terms are not just legal text — they describe the actual processes behind your account. From wallet verification to data retention, here is how we apply them in practice. If anything changes in how we operate, we update this page and note the revision date at the top.

Wallet Verification

Every bKash, Nagad, or Rocket number linked to your account must match your registered name. Mismatches pause withdrawals until the account team confirms identity.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Never share your OTP; any session opened with your credentials is your responsibility under these terms.

Data Retention

We retain transaction records and account data for the period required to resolve disputes and meet our obligations. You may request a summary of your data by contacting support.

Terms Updates

When we revise these terms, the updated version goes live on this page. If the change is material, we also send a notification to your registered contact before it takes effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, use live chat or email and our account team will walk you through the relevant section.

No. Every wallet linked to your account must be registered in your own name. Third-party bKash, Nagad, or Rocket numbers are not accepted and will cause withdrawals to be held.

Duplicate accounts breach these terms. We close additional accounts and review any balance held there. If you think an account was created in error, contact support before activity occurs.

Eligibility depends on your local law and the regions we currently support. Check the eligibility notice shown during account registration — it reflects the rules for your location at that time.

We update this page and add a revision date at the top. For material changes, we send a notification to your registered contact before the new version takes effect.

Contact support via live chat or email with your account ID and the transaction reference. Include the relevant date and the payment rail used — bKash, Nagad, or Rocket — so the review starts faster.

Yes. Message our support team with your account ID and a data request. We will provide a summary covering the retention period outlined in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.